Privacy Policy
At Bobo's Flowers, we value your blooming trust. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian law, specifically the Privacy Act 1988 (Cth).
1. Data We Collect
We collect information that allows us to process your orders and provide a delightful floral experience. This includes your name, contact details (email and phone), billing and delivery addresses, and any special messages you include with your flowers.
2. How We Use Data & Cookies
Your data helps us fulfill deliveries, manage your account, and improve our services. We use 'cookies' to enhance your browsing experience, remember your preferences, and understand how visitors interact with our shop. You can manage your cookie settings in your browser at any time.
3. Third Parties & Payments
We only share your information with trusted partners who help us operate—like delivery couriers and payment processors. We do not store your credit card details; all payments are processed securely via encrypted third-party payment gateways.
4. Marketing & Security
If you opt-in, we may send you floral news and offers via email. You can unsubscribe at any time. We use industry-standard security measures (SSL encryption and secure servers) to keep your personal data safe from unauthorised access.
5. Data Retention & Your Rights
We keep your information only as long as necessary for business or legal reasons. Under Australian law, you have the right to access the personal data we hold about you, request corrections, or ask for your data to be deleted.
6. Children, Transfers & Law
Our services are not intended for children under 13. While we are based in Australia, some data processing may occur internationally through our secure cloud providers. We ensure these transfers comply with relevant privacy standards.
Questions?
If you have any questions about your privacy or wish to exercise your rights, please reach out to our team at info@bobosflowers.com.au or through the Contact Us page on the website.